IaC Genius — Frequently Asked Questions

Everything you need to know about our service

Fixed, transparent pricing — no hourly rates or hidden fees. Each project is priced upfront based on scope and complexity (scale, architecture, compliance, availability). You always receive a confirmed quote before payment.
Applies to eligible single-component modules (e.g., RDS, VPC, Azure SQL Database). The 48-hour timeline starts after scope confirmation and payment, measured in UK (GMT / UTC +0). Multi-service or complex architectures receive a separate quote and delivery estimate.
Traditional DevOps services cost €150–250 per hour. Our AI-assisted process automates heavy lifting while certified engineers review and validate outputs. Enterprise-grade results at predictable, fixed pricing.
IACGENIUS OÜ, registered in Estonia (EU). Fully GDPR-compliant and operating under European B2B standards.
Azure OpenAI Service hosted in Europe. Enterprise-grade LLMs for infrastructure automation and security. All outputs are manually reviewed before delivery.
AWS, Microsoft Azure, and Google Cloud Platform. Clients choose their preferred provider. We use only officially supported Terraform / OpenTofu providers and public APIs — no custom providers or plug-ins.
Built around least privilege, encryption, and network segmentation. Aligns with frameworks like HIPAA, PCI-DSS, SOC 2, and ISO 27001 where applicable. We ensure secure defaults, but overall compliance remains your responsibility since it requires organization-wide controls.
AI-generated, human-reviewed IaC (Terraform, CloudFormation, ARM or Bicep). Basic security config (IAM roles, policies, security groups, etc.). Documentation for validation and deployment. 48-hour delivery for eligible modules + 30-day bug-fix warranty.
Multi-environment or multi-region setups. Application-level deployment or testing. Continuous monitoring or managed support. Integration with Chef, Ansible, Puppet, SaltStack, or other configuration tools. Custom Terraform / OpenTofu providers or extensions. Unsupported features from public Terraform providers or cloud APIs.
One free in-scope revision within 30 days. Additional revisions €189 each. Out-of-scope changes = new quote. Includes 30-day bug-fix warranty.
One-time projects: We deliver deployment-ready code and guidance; you deploy in your own account. We do not perform hands-on deployments for fixed-price projects. Partnership Plan: Sandbox deployments available for validation. Temporary, scoped credentials (e.g., limited IAM role, cross-account role, or test environment) are required and revoked after completion.
Full refund if we cannot meet requirements. Unlimited adjustments before scope approval. Refunds follow warranty terms.
We do not offer continuous or managed support. Because each deliverable is Infrastructure as Code, you may request enhancements or improvements later as new fixed-cost projects.
AI evaluates several factors — number of services, architecture patterns, compliance requirements, and availability needs. You receive an instant estimate and quote before payment. For full transparency on how our algorithmic pricing works, see our Pricing Transparency Disclosure.
Full refund before work starts or if requirements cannot be met. After delivery approval, handled case-by-case under warranty. Partnership subscriptions are non-refundable after billing.
Yes! Browse 200+ sample starter templates at our IaC Hub (https://iachub.iacgenius.com). Explore minimal-tier examples across AWS, Azure, and GCP that demonstrate our coding patterns and quality standards.
Yes — our AI (Azure OpenAI Service) can understand and respond in multiple languages. However, English is our official business language, and all deliverables are in English. Multilingual responses are AI-assisted, not human-translated; if a translation differs, English prevails.
We operate in the UK timezone (GMT / UTC +0) during standard business hours (Mon–Fri, 09:00–17:00). All delivery commitments, including 48-hour turnaround, are measured relative to this timezone.

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